

The transfer of the user’s data through webinars, meetings, and cloud recordings to another user before dissociation will be possible. They can, however, become legible in purchasing for their license. They no longer will be associated with your account or can’t utilize any features. When you unlink a user, you give them their sole basic free zoom account.Those users won’t be searchable any longer and in the case of a starred contact, there will be a deactivation indication near their names. The deactivation of the user will restrict that particular user from zoom sign in to the account or prevent from using any of the features.Your subscription will remain active for the remainder of your subscription term. On the Current Plans tab, click Cancel Subscription next to the add-on you would like to stop auto-renewal for.How to cancel an Add-On (paid) subscription Note: To be eligible for a refund, an account must not have any usage since the last time the account was billed. To agree to the terms of the refund and cancel your subscription, click Cancel and Refund.In the next window, you will be notified of the amount you will be refunded. If your account is eligible for a refund, click Need Help.Under the Current Plans tab, find the plan you want to cancel and click Cancel Subscription to stop your subscription's automatic renewal.If your account is eligible for a refund, a refund can be requested when canceling your plan through the web portal: Note: If it says Contact Sales instead of Cancel Subscription, you will need to contact our sales team or your Account Executive to have the plan canceled. (Optional) If you would no longer like to have the plan canceled, you will be able to reactivate your plan by selecting Reactivate Plan on the Current Plans page.You will still have use of your paid plan for the remainder of your subscription term. Your plan status will now be updated to Canceled.


Choose why you would no longer like to renew your subscription.Confirm your request by selecting Cancel Subscription.Under the Current Plans tab, find the plan you want to cancel and click Cancel Subscription to stop your subscription's automatic renewal.

